You can create personalized ticket forms to collect accurate user information for faster issue resolution.
Provide instant answers with a self-help knowledge base, reducing support load and customer wait time.
You can find specific tickets quickly using an advanced search feature for better support organizations.
Offer real-time chat assistance to reduce response time and improve customer satisfaction.
Create categories, assign agents, update statuses, and manage all tickets through one unified system.
View ticket charts, category stats, agent activity, and overall performance through a single dashboard.
Assign agents to handle incoming tickets quickly and ensure customer issues are resolved efficiently.
Allow customers to chat with agents, get instant responses, and receive updates through notifications.
